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Refund Policy
Last updated: 30 August 2026
Digital products
BrilSheet products are digital and delivered instantly after payment, so purchases are generally final once the sheet link has been sent.
When we do refund
- The product cannot be delivered to you.
- The product does not work as described and we cannot fix it within 14 days.
- You were charged twice for the same product.
Try before you buy
BrilSheet Sample costs $1 and shows you exactly how a BrilSheet works. We recommend starting there if you are unsure.
How to request a refund
Email brilsheet@briltek.cloud within 14 days of purchase with your order email and the product name. Approved refunds are returned to the original payment method, usually within 5–10 business days.
Questions? Email brilsheet@briltek.cloud or call +1 (940) 622-3625.